Category: personal growth

  • How I Became a Safe Person

    I don’t know when it started, but one day I became a safe person to those around me. Perhaps it’s been part of my own internal make up or perhaps I developed the skills and the temperament it takes to be the kind of a person people around me find “safe.” It’s not unusual for someone I barely know to share something deeply personal and important with me. While I’m honored and humbled, I remember the days where the opposite was true. People would tell me I came across unapproachable and intimidating. So what changed? Obviously I did, and while I might not have enough self awareness to understand the complete metamorphosis process, here’s part of my personal journey that changed me.

    Trust safe person

    I embraced grace for myself and for those around me. In my early twenties my life was a series of black and white pictures. Grace helped me soften the landscape with shades of gray. Once I embraced the grace God has freely given me, I was able to be more gracious to those around me. I could not be a safe person without that understanding. Thinking about it now, I might even call it “shades of grace.”

    Failure humbled me. Early in my career I thought I was invincible and to a great degree inerrant. And it was until my late 30’s before I could point out to something I could deem a big failure. I couldn’t take the heat in the career I felt called to and gifted for, so I quit. I walked away. I failed.  There’s nothing that gives me more compassion for those who fail than remembering how it felt to come to grips with the fact that my dream was no longer going to happen the way I had planned. It was not going to happen at all.

    Age gives me perspective. Age cannot give you wisdom. I’m convinced of that. Time, however, gives you perspective. As I listen to those in the middle of a storm, I can often relate to the feelings of fear and panic that often paralyze us during those situations. I’ve been through them–quite a few of them. Knowing that storms are always temporary no matter how threatening, helps me to listen, comfort and walk with my friends through their own turbulent times.

    In which other ways can we become a safe person to those around us?

  • My Loss of Entitlement Saved My Future

    I know entitlement first hand. My Brazilian mindset had prepared me for a privileged life where I expected my parents to pay for college, find me a high-paying job, pay for my wedding and set me and my future bride in a new house they would build for us. Nice, isn’t. But that’s not the way it all happened, and for that, I’m most thankful.

    On my 19th birthday I got a call from Brazil letting me know that the government had frozen any money transfers going outside the country. And even without that restriction in place, my parents could no longer afford to pay for my college education. Therefore goodbye,

    free college education

    wedding,

    first house.

    easy job.

    I was crushed. It was the best thing that could have happened to me.

    I have thanked God for that disappointing news many times over the years. In a conversation, my sense of entitlement suddenly disappeared and I was forced to take charge of my own life and trust God for my future. It was traumatic but powerful in a positive way. Whatever little success I have in life today, I trace it  directly to that conversation and the shifting of my expectations and mindset. I still battle entitlement often. When I hear these words come out of my mouth, I know I’m headed down the entitlement road: “I just deserve more. I worked harder than that person; therefore I should be further ahead. These are rules for other people. They don’t apply to me”

    What about you? Have you ever felt a sense of entitlement? Has adversity made you a better person?

  • The Danger of Being a Critic

    Negativity always comes with a price. A big one. It’s easy for me to be a critic. I grew up in a family that prided itself in finding what’s wrong with the world and each other. It was sort of a sport around the dinner table to see who would outwit the rest and deliver the best put down. We all laughed, but someone always got hurt.

    Now I’m a professional critic whose livelihood is partially funded by my ability to discern what’s wrong or what’s not working and help organizations figure out how to communicate in order to move to the next level. Being a critic is dangerous, and I’m very aware of the negativity that can creep in and suck the life out of every experience.

    critics criticism

    I have to work hard on being positive because cynicism and negativity are the first ones at my gate. I don’t want to end up like a lot of the angry people out there whose lives are dedicated to criticizing, denouncing, exposing, and judging people, who most often, they don’t even know. Sadly, the internet has given them a perfect dark place to hide and hate.

    Henri Nouwen writes about his encounter with an angry man and the effect it had on him. This is a long passage, but worth the reading.

    He sat in front of me. He was in his early sixties. The deep lines in his face, his unkempt hair, but mostly his burned-out eyes showed he was a very unhappy man. We talked about the weather, “It’s hot” he said, “Much too hot, I can hardly breathe, the humidity kills me.” I tried to cheer him up a little by saying, ‘We can use a little sun, and the humidity, well think of it as a free sauna.’ But he did not hear me. No smile came to his face. He began to talk about a colleague who left him many years ago. About a friend who had not called or written to him for two months, and about his neighbors who kept him awake during the afternoon when he wanted to take a nap. My presence was little more than an occasion for him to pour out his many complaints.

    He pointed out to me the corruption in our government, the war in Bosnia, the hunger in Somalia, the violence in South Africa. “The world is falling apart all over the place”, he said, “the television, the radio, the newspapers, they all show it. And they don’t even show the full truth.” I felt a sensation of darkness creeping around me. Where is this darkness coming from, I wondered. I am face to face with an angry man.

    So, I said nothing. I remained silent out of a deep feeling of powerlessness in front of so much rage.

    When I returned home and found myself all alone, I noticed that my body was shaking. I laid down in my bed and stared at the ceiling. And then I saw the angry man again. I saw him, not sitting in front of me, but walking slowly, bent over, pulling an enormous load behind him. He groaned and moaned as he moved forward. At times he seemed to lose his balance.

    As I continued to stare at the ceiling, I saw them all. Men, women, children emerging out of his long past. Chained to each other and to him. And while I kept looking in horror at the old man and his burden, the voice returned to me and said, “You are the man. You are the one you just met.” I didn’t want to hear those words, but the voice went on. “Don’t you see that you can’t let go of your burden. Don’t you see, you are the burden carrier. Don’t you see that without your burden, you don’t know who you are.” I protested, ‘But I don’t want such a burden! I don’t care for such a load.’ But gradually, my heart caused me to see that taking away my burden from me would be like taking the boat from the fisherman or the keys from the janitor or the car from the chauffeur or the bricks from the builder. Who would I be without my anger? Who would I be without anyone to judge or condemn? Who would I be without my complaints, without my feelings of rejection? Yes, without enemies? I am the victim. The one who cannot survive without my burden. I have become my burden.”

    It’s easy for me to hide behind my professional duty to see what’s wrong, broken, the mediocre and let the insidious work of negativity to shape me in to the angry old man Nouwen encountered. I fight it every day. Sometimes I think I’m losing that war.

    Are you a critic? Is it easy for you to see what’s wrong in a situation?

  • Sometimes All You Need Is To Show Up

    It’s a cliche, but it’s a good one: “Sometimes all you need to do is just show up.” I have seen its power in my own life. As a matter of fact, it works for me on a daily basis.

    Sometimes you just need to show up Maurilio Amorim

    I cannot tell you how many times I have abandoned personal growth goals because I was too afraid, too lazy or too discouraged to even try, so I didn’t even bother showing  up.

    You can’t fail if you don’t try, right? Wrong.

    For me the greatest battle is winning over my mind. Waking up at 5 am and dragging myself to the gym when I don’t feel like going is not always easy to do. Sitting down and working on a project that’s important but not urgent is tough to do sometimes.

    But there’s so much more than just showing up at the gym or getting your job done. Sometimes just showing up at a potential client will get you the sale because you’re present at the right time. Showing up at a counseling session when you don’t feel like it, might be the first step to making the changes you need in your life. Showing up at your child’s dance recital after a hard working day might create a bond that could last a lifetime.

    So we need to be present, fully engaged and committed to make the kind of progress we want. However, these are secondary actions. They don’t matter if you are not there. Because before you can engage, you must first show up.

    What area of your life do you need to just show up?

  • The 10% Rule of Life

    We judge most things and experiences on details. I call it it the 10% rule because most of that what makes the details worth of notice usually happen at the very end of a project, building construction, manufacturing, design, experience–the last 10% of completion.That’s why finishing well is not just a good idea, it’s the difference between mediocrity and greatness and even success and failure.

    10% ten percent rule of life

    I don’t care how solid the foundation of a house is or how well-framed the walls are, if the painting is sloppy the entire structure gets devalued. “It’s just cosmetic,” you might say, but in the minds of most people the entire product gets devalued because of the last 10% of effort was not done well.  The opposite is true as well. Sometimes a beautifully finished building will garner top price before its owners find out that at core the structure is substandard. The value, rightfully or not, is mostly assessed by our first impression of the very last phase in any project. In construction we have even named them  “finishes.”

    Your last 10% can also be more than just an impression. It can be the difference between success or failure. I’ve been in multi-million dollar church facilities where I couldn’t hear or see well. After millions spent on steel, concrete, pipes and electrical wires, costs overrun “value engineered” sound, lighting and video to something inadequate.  The 10% rule comes to bear here and the entire church experience gets downgraded because the most important aspect of it, the message, gets no priority.

    Over the years, I have stopped using some very talented freelancers because they constantly break the 10% rule. They can get projects close to completion with brilliant ideas, but fail to deliver at the very end. They often “disappear”, miss deadlines, can’t get corrections and fixes done, or are not able to take direction to bring their vision and the client’s expectations in line.

    What are you thoughts on the 10% rule?

     

  • Given the Chance Would You Relive the Good Ol’ Days?

    Lately I have been struggling with the complexity of my life. My mind is occupied with my aging parents in Brazil, my son in his first semester in college, starting a new business; it all can be overwhelming at times.  I have longed for the simple, uncomplicated days of yesteryear where there was freedom and opportunity. Well, that was until I started to think more clearly about the good ol’ days. Once I woke up from my glamorized stroll down memory lane, here’s what I really gave up:

    Would You Travel back to Your Good Ol' Days?

    I had $25 dollars left to my name during at the end of my freshman year of college. I certainly would not want to relive that.

    I didn’t own a car until after I graduated from college. How in the world did I get around?

    I was cleaning toilets my second week of school. Then I washed dishes for another year. I didn’t wise up and got a library job until half way through my sophomore year.

    I lived in an apartment the size of my current bathroom after graduating from college. Ok, I just measured, my bathroom is actually bigger, and that doesn’t even count the closet.

    I had a budget $20 per week worth of groceries in my early 20’s. If I managed my money well, I would have $3 left  by Friday so I could get a Big Top burger. Thankfully I knew how to cook so I ate better than my friends who survived on Ramen noodles and Spam. I would not want to relive that season either.

    At  age 22 I opened a checking account and took out $30. The banker jokingly said, “big weekend plans, huh?” Sadly, she was right.  I had huge weekend plans for that kind of money

    I commuted for nearly 2 hours every time I drove to work.

    I could hear the sexual escapades of my next-door neighbor through the paper-thin walls of my tiny apartment. “Hey, I’m trying to have a Bible study here!”

    While my life is complicated, it’s a good one. And no, I wouldn’t trade it for my 20-something self. Now if I could keep the learning, experience and wisdom I’ve gotten so far AND get my 25 year-old body back, well that’s a deal I wouldn’t refuse.

    What season of your life do you miss the most? Would you want to relive it?

  • How to Become More Likeable

    Likeable people do better in life in general. They attract more people to them, along with opportunities and invitations. Some say they are likeable because they get more “breaks” than the average person. I think it’s the opposite, and there is a lot of research to back up my opinion. I wrote about the happiness advantage here. But if likeable people get further in life, can we become more likeable, or are we dealing with an inherited genetic code that has our gregarious dial preset before birth? No matter what our natural predisposition is, I’m certain we all can improve our likeability factor by changing a few key behaviors.

    how to become more likeable

    Stop talking about yourself. When we meet new people, the natural tendency is to tell them all about us. Likeable people do the opposite. They find a way to engage the other party in talking about themselves. The more someone talks about themselves, the more they will like you. Just don’t be the one doing all the talking.

    Smile. It amazes me how many people walk around looking like they are ready to pick a fight. Next time you’re in a crowd of people you don’t know well, try smiling. You’ll find people walk over to you and introduce themselves to you. Just don’t smile and wink at the same time. You’ll attract a whole different type of attention.

    Don’t argue. This goes hand in hand with listening more than talking. Likeable people focus on what they have in common with their audience instead of their differences. Argumentative people want to know your political and religious views right off the bat so they can make clear where they stand. If you start there, expect people to slowly walk away from you and your diatribes and join the smiling pleasant guy on the other side of the room.

    What other behaviors of pleasant people would you include in this list?

     

  • When Is It Too Late to Dream?

    She was  a pretty good golfer. We were hitting balls next to each other and she smiled at me a few times. “You have a nice, easy swing,” she said kindly. I interpreted that to mean “you hit like a girl.” As we talked about the game, I found out she had won the club’s member tournament for her age category. She’s 82. “I didn’t pick up the game until I was in my 60’s,” she beamed with pride. “Wow,” I replied. “there’s hope for me, then.” I’ve thought about that conversation a lot since that day. As I age, more and more dreams that I once had as a child seem to be further away from ever becoming reality. The question at hand, however, still haunts me from time to time, “is it ever too late to stop dreaming?”

    Managing our dreams

    Before you cast your vote, think about this. While we tell ourselves we are never too old to learn, grow, travel, try new foods, we seldom live that way. The older we get the smaller our circle of friends, favorite foods, and hobbies tend to get. We grow in years but we shrink in life quality. While aging is hard on the body, it can be liberating for our minds if we allow it to be.

    I remember hearing someone close to me say that her best days are behind her. That’s not living life. I call it “managing death.”

    Most octogenarians don’t get up and go on to win golf tournaments. But my friend does. She had a choice one day and she decided that even at 60 something, she had more to do in life and began to expand her circle. Chances are that she didn’t wait until retirement to become a dreamer. I’m still fairly young with a lot of dreams still left in me, but I can see the internal pull to begin circling the wagons, to become more careful, more selective. Aah, this mind shrinking has a way to insidiously find its way into our thinking.

    One day we find ourselves managing death instead of pursuing life.

    So to answer my own question, I say “absolutely not!” But I also know that’s not an easy task, and that I will have to fight against my natural inclination to shrink my circle and intentionally push my boundaries further every chance I get.

    How do you fight against “managing death”?

  • The Art of Saying Goodbye: Leaving Without Regrets

    When I left Brazil for the life I now have I didn’t leave well. In wanting to hold on to my fond memories, I decided not to say goodbye to anyone. After all, what would a “high dose of sentimentality accomplish anyway,”  I reasoned.  So I walked out of the only life I had ever known without much ado. It’s been decades since that time. I have never stop regretting it.

    The Art of saying goodbye how to leave without regrets

    There’s an art to saying goodbye.  Whether you’re walking away from a job, a relationship or moving away, there are a few things you should consider. I wish I had thought about them long ago:

    Celebrate the good times. Even if leaving was not your idea, or you’re finally able to walk away from a bad situation, or you’ve had enough from your jerk of a boss, take inventory and celebrate what you can. Most relationship, (and yes, work is filled with relationships) have taught you life-lessons that you should be thankful for. Catalog them in your mind, share them with those you’re partying ways. They’ll never forget it; you’ll never regret it.

    Be gracious. I didn’t want people to make a big deal of my leaving. I though I was doing them a favor. As it turned out, I deprived my friends of a kindness they wanted to bestow on me. I stopped them from blessing me and in turn being blessed themselves. As uncomfortable that it might be for you, allow those who care and love you to express their love and affection as you transition. Being gracious means accepting someone’s gift of kindness without reservation. Let them say goodbye.

    Don’t burn bridges. Fight the urge to let them know how you really feel. There will be other opportunities in the future for that conversation. But as you part ways, try to walk away quietly, gently and with integrity. Leaving a relationship, a job or a group is already an emotionally-charged experience by nature. Don’t let those emotions rob you of a future reconciliation or restoration. I have yet to talk with someone who said “I wish I had give them a piece of my mind when I left.” Most people regret saying too much and not forgiving enough.

    What have you learned when saying goodbye?

  • Is Your Critical Nature Holding You Back?

    In our pursuit of improvement, of becoming our very best, we can find ourselves always looking for the negative in every situation.  As a consultant, I’m paid to figure out how to improve communication, technology, and create new and better systems. Being critical is part of the skill set that forces me to see what could be and not just what it is. But recently I ran into a statement from Shawn Achor in his book “The Happiness Advantage” that has forced me to think deeper about my consulting skills. He writes,

    “Constantly scanning the world for the negative comes with a great cost. It undercuts our creativity, raises our stress levels, and lowers our motivation and ability to accomplish goals.”

    criticism critics

    Achor goes on to support this statement with case studies and illustrations. Even if he didn’t, the truth in it resonates with me. How can I be an effective critic without becoming a negative person? That’s tough. In the past few years, I have been conscious about how negativity can affect every area of my life and how easily I can find fault with everything around me. Here’s how I’m fighting it.

    Not a critic, but a servant. That’s perhaps the most difficult of all the shifts I have had to make over the years. I’m not hired to be a critic, even though some of my observations might come across as criticism. I’m ultimately hired to serve an organization, a cause, or a person. My contribution is not only to point out what’s wrong, but to help find a solution.

    First the positive. No matter the circumstance or dilemma I’m dealing with, there are always a lot of positives to recognize.  It’s easy to focus on the 20% that needs to change than on the 80% that’s working well.

    A kind heart. Difficult conversations are a lot less painful when they are encased in gracious language and attitude. I remember as a young professional watching a well-known consultant use condescending language as he reported his findings to a group of leaders. It didn’t make him look good or smart in my eyes. It made him come across like a big ugly jerk that I wouldn’t want to ever hire or emulate.

    Do you agree with Achor? How do you keep from being negative?