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You Cannot Hate People into Heaven
“God hates gays” said on the front of the hateful bright yellow t-shirt. The girl wearing it didn’t look much older than my son. She could have been a high school student or someone in her early twenties. Two days ago as I walked by the corner where protesters of the Lady Gaga show stood…
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It’s Time to Rethink the Welcome Center Experience
Welcome centers are at heart of the experience in most service-oriented businesses and churches. The idea is a good one: create a focal point that allows newcomers to find the information they need in order to have the best experience possible. But I think we have missed the point on implementation, specially churches. Somehow we…
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What To Do With a Bad Day
I thought I was getting out on an early flight home. Time was tight but this was a small airport and my gate was literally less than 10 feet from security. I heard my name called over the intercom as I was collecting my bags. The TSA agent wanted to do extra screening of one…
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Is Your Church Hard to Get In?
The natural tendency of things is to go from simple to complex. It happens in businesses and it certainly happens in churches. Size, resources, both financial as well a people, dictate a lot of what a church can do in its infancy. But growing organizations, by nature of growth, become increasingly sophisticated and, thus more…
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Austrian Traditional Jacket Migrates to Tennessee
While in Vienna last week, I couldn’t help notice the traditional Austrian Loden jacket, sometimes called a tracht coat. It’s popular in Bavaria and Austria and has been around for centuries. The coat is often made of wool, where the fibers are boiled than pressed and become water repellent called Loden wool. These days it…
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How to Attract More Professionals to Your Church
In a bad economy, Pastor Steve Robinson knows how to get things done. He leads Church of the King, a fast-growing dynamic church in New Orleans that despite Hurricane Katrina, the stock market crash, is managing to build a beautiful new building with cash. Church of the King is starting 3 new campuses this year…
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The Problem with Fakes
Last time I was in Hong kong I bought a couple of Rolexes. Instead of costing thousands of dollars each, they cost less than 100 dollars for both watches. These are great-looking replicas of the original. From the heavy weight of the watch to the smooth second hand movement, these watches look and feel like…
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A Survival Lesson from a 108 Year Old Retailer
Retail is a tough business these days. Mega stores are shutting down mom & pop operations all over the world. Saturday afternoon I visited a clothing store downtown Vienna that has been in business under the same family ownership for the past 108 years. That’s staying power. It has endured two world wars, bombings, fires,…