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There Are No Small Customers, Only Small Invoices
As an entrepreneur I had to learn this lesson the hard way. It took me a while, but I finally came to the conclusion that “there are no small customers, only small invoices,” as Shannon Litton, The A Group’s President so eloquently says. As a business owner, the sooner you learn that, the better off…
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Making Your Best Choice
Transition is inevitable. Sometimes we choose to make a move and sometimes we are thrust against our will into a completely new timeline, not of our choosing. But during the times we choose to make a move and to transition, whether it be a job or a relationship, I find that too often we run…
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How Do You Deal With the Email Bully?
The email bully is my nemesis. Even though you might not have heard this term before, I’m sure you have run into her before. This is different than the hard-to-deal-with-person who is always difficult or unpleasant. Email bullies are often engaging and charming in person and over the phone; however, they use terse language and…
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How to Choose Your Color
Finding colors that work best on you is an important fashion foundation. Knowing what colors help you and what colors hinder you will help you look your best. While every rule has an exception, with color shades in the mix, exceptions abound. But here are a few color rules that generally work for most of…
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The First Christian Tablet Hits the Market
No more sinful iPad or secular Kindle, now Christians have our own tablet device, and, no it’s not the stone kind that Moses sported around the desert . You’ve read it correctly: the first Christian Tablet, the Edifi. The tablet is more than a e-reader, according to a post on Foxnews.com: It also comes with…
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What Can Apple Teach the Church about Dealing with People in Crisis?
Great customer service is a powerful thing. When a brand that’s built on concepts such as “simple, easy, and powerful” delivers on its promise, there’s joy in the heart of the consumer and good will abounds for a long time. Today one of our Mac laptops at the office crashed. It’s a machine. It’s bound…
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How I Would Approach My Job as a CIO
CIOs (Chief Information Officers) have a big problem. The pace of change in technology is mind numbing. With the advent of the App store and the exponential proliferation of apps for just about anything imaginable, organizations are having a tough time managing their Information Technology infrastructure. I remember the days when Microsoft software upgrades were…
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Dealing with Difficult People: The Disrespectful Jerk
There’s nothing more difficult than dealing with a friend or client who is negative, often disrespectful, and yet completely unaware of his behavior. In my experience, people who are insecure are also not self-aware. So a heart-to-heart about their self-centered ways usually doesn’t work. They will generally deflect that to you and try to…
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Fixing Your Image Problem
Sometimes your best PR and marketing campaign is not telling everyone of about your “new and improved” product, which, by the way, are the two most over used and no longer effective words in marketing. People don’t really believe that the new and improved is necessarily better than the old. Think about it. What’s your…