For the Friday post I’m going back to a place where I know and love well and where fun material abounds: the church. How many times have you driven by a church sign that, while well intentioned, it was, let’s just say, poorly executed. These signs speak for themselves even when we wish they wouldn’t.
Men need women. I know that’s a broad and general statement emotionally and philosophically charged, but it’s true. We all know Adam was lonely because he couldn’t find a companion so God created Eve. But in His infinite wisdom, God knew that Adam left alone would probably do a lot of stupid things, that, with…
What motivates you? That’s the fundamental question for every communicator, sales person and for all us in marketing and communication. While there are a lot of different motivators in our lives, we all fit in two big general motivation categories: 1. Those who look at what they can gain from life: what can I get…
I love to say “YES.” It’s more than just the salesman in me who wants to promise the moon in order to get the deal. I thrive on the challenge to help someone accomplish a goal or seize an opportunity. I specially love tell “yes” to my clients on projects that I know will make…
There are some rights of passage in life I look forward more than others. During my run this morning, I noticed that I might have been going through yet another stage. I’ve heard we become more “eccentric” as we age. I’m not wealthy enough to garner the title of “eccentric.” I’m just getting old and…
He was about to give the man at the front desk a piece of his mind. He had some of the worst customer service experience in a long time, after all, these people had overcharged his credit card two months in a row. The fitness club manager was a shady character who wore warm up…
Great customer service is a powerful thing. When a brand that’s built on concepts such as “simple, easy, and powerful” delivers on its promise, there’s joy in the heart of the consumer and good will abounds for a long time. Today one of our Mac laptops at the office crashed. It’s a machine. It’s bound…