“We have a technology problem.” Words I often hear from a client or potential client. While that might be a valid concern, most of the time it’s not the technology problem that’s causing the issue, but a communication one. My company, The A Group, has a technology division where we have developed a sophisticated platform…
First impressions matter, whether you like it or not. They matter not only on a personal level but also on a business and even more so when it comes to a church. Our first impression of a business, store or venue sets our expectations for the type of product or experience we perceive we are…
As a business owner, I’m never “off.” The mind of an entrepreneur is always working on opportunities, challenges and next steps. Of all the many thoughts that go through my mind on any given time, there are 4 areas of business that I’m constantly monitoring because I have learned that if they begin to deteriorate,…
What would it happen if I made a habit of walking up to a complete strangers and introducing myself? In the past few months I have tried to be intentional about doing just that. I have done it in airports, at the gym, and restaurants. I had no idea of what to expect. Would people…
I was recently reminded of a failed social media campaign that started with a lot of promise but went nowhere. For all practical purposes the campaign is still going because there are “posts” being created everyday. As I reflect what went wrong, here’s my assessment: Blog content is never fresh. It is re purposed from…
Yesterday Apple laid out a new subscription service and broad rules for digital content sold through the iPhone and iPad. Apple wants to make sure all app purchases and subscriptions, such as content from Amazon’s Kindle or Nextflix streaming, only happen inside the Apple Store, it also wants to make sure publishers’ subscriptions outside the…
It sounds self serving, but should our friendships be strategic? Somehow the words friendship and strategy should never appear together, right? Before you dismiss the concept altogether, consider that a strategy is an intentional pursuit of a goal. I have key strategic friendships in my life. These are not self-serving, one-way relationships. That’s not a…
Creativity is not just for people in the arts. Creative people come up with all kinds of solutions: from math problems, engineer dilemmas, financing options to book titles, video concepts and logo designs. Creatives make things happen when others can’t. I have made a career of helping my clients to think innovatively. But I get…
Every meeting has costs and benefits. Successful organizations realize that while meetings are important, they can also be a waste of time and with it, a waste of money. Sometimes a lot of money. Not long ago I found myself in an all-day meeting with a group of 10 senior staff members of a church….
As the first of 77 million baby boomers reach retirement age, their annual spending power is estimated at 2 trillion dollars. Businesses are working hard at creating Boomer-centric products from cars to ovens while marketers are coming up with innovated ways to sell these products and services to the most affluent generation ever to walk…