
I help leaders grow organizations that matter.
Practical thinking on marketing, leadership, generosity, entrepreneurship, and growth.
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Dealing with Difficult Clients Part II: The Cheapskate
Dealing with difficult people is not an option; it’s a human dynamic we all face, sometimes daily. Next in this series, I want to address a type we all deal with, especially in lean times: the cheapskate client. There is a big difference between being frugal and being cheap. Frugal people: Maximize resources Optimizes opportunities…
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The Hidden Costs of Bargains
As a general rule, we do not want to spend more money than we have to. But for those of us who love a bargain, chasing the “best deal” can ultimately cost us a lot of more. I know. I have done it several times. It took a good friend to say, “Are you willing…
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Dealing with Difficult People: The Know-It-All Client
Dealing with difficult people is not an option; it’s a human dynamic we all face, sometimes daily. There are different levels and types of difficult people. In this series, I would like to identify a specific type and how I try to deal with them in a professional environment. Anyone who works in any type…
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The Problem With Over Communicating
I used to believe one could not over communicate in a volunteer organization, specially church members, volunteers, or leadership, but I have changed my mind on that. Early in my career, communicating with a large group of constituents meant sending them letters, newsletter or post cards in the mail and for church members that would…
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What to Do With Learning Piracy
Learning has been a foundation of any growing society. Good education was costly because it employed the best minds to teach the fortunate who could afford it. But content, much like everything else in our world that once cost to obtain is now available for free. Everywhere. Instead of buying a do-it-yourself book on how…
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Expectation + Inspiration = Greatness
Think of your favorite teacher, your favorite boss or coach. Positionally they all could have demanded the best from you; after all they had positional influence on you due to their professional status. But chances are that’s not the reason you liked them so much. If you are anything like I am, your favorite boss…
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The A Group 10th Anniversary Celebration and Open House
Yesterday was a big day for me. Our entire team celebrated 10 years in business and moving into our new offices. There were a lot of details to come together since the save-the-date email was sent prior to even moving in. I’m so proud of my entire team, specially TAG’s President, Shannon Litton, for making…
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Why We Need Deadlines
Deadlines are critical in order to get things done. Most of us, myself included, need deadlines to avoid procrastinating on things that might be important but are not urgent. Both at home as well as work, I try to bookend our projects with an event that forces everyone involved in wrapping up lose ends and…
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Work Smarter Part 2
Working hard and working smart are not synonyms. Yes you can work both smart and hard, but you can also spend a lot of effort and fail at the end of the day. Here are 5 more principles that will help you create and maintain a healthy and productive work environment. Ignore them at your…