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How I Would Approach My Job as a CIO
CIOs (Chief Information Officers) have a big problem. The pace of change in technology is mind numbing. With the advent of the App store and the exponential proliferation of apps for just about anything imaginable, organizations are having a tough time managing their Information Technology infrastructure. I remember the days when Microsoft software upgrades were…
Leadership 101: The Team is More Important Than Any One of Its Members
I’m responsible for my team. Anything or anyone who threatens the well being of my group becomes an issue I must deal with it. That is true even if the problem happens to be a team member…even a friend. That was a difficult lesson for me to learn. As a young manager, I remember coming…
Get Rid of Drainy People
Every minute you spend with someone who is a negative influence in your life is a minute you could spend with someone else who could be helping you grow. While such thinking might sound self-serving, and it can be if all you care is yourself, it can help you make a smart choice about investing…
Church and Ministry Website Usage
In ministry, as in business, the day and time of your posts matter. A good social media strategy is critical. Take a look a this infographic. There are a lot of implications for your church and ministry website strategy. What statistic do you find most surprising?
What Makes a Great Customer Experience?
Regardless of the final results, you will be graded on the entire execution process. Whether we are in the restaurant business, a not-for-profit, a church, or selling gadgets, our measure of success, from the consumer point of view, is not only the quality of deliverables but how well we get there. That thought stuck with…
Choosing Best: When Good Is Not Good Enough
Sometimes we need to say “no” to a good idea so we can say “yes” to the best idea. Stephen Covey puts it this way: “It’s easy to say ‘no!’ when there’s a deeper ‘yes!’ burning inside.” While that approach to both business and personal life might make sense, and we see the validity in waiting…
