Posts Tagged ‘communication’

How Should We Deal with the Email Bully?

How Should We Deal with the Email Bully?

The email bully is my nemesis. Even though you might not have heard this term before, I’m sure you have run into her before.  This is different than the hard-to-deal-with-person who is always difficult or unpleasant. Email bullies are often engaging and charming in person and over the phone; however, (Continue reading…)

Text Messaging and Your Business

Text Messaging and Your Business

Nothing has had a greater impact on how I do business than text messaging. Not long ago, I was on a conference call with someone in Texas, someone in Sao Paulo, Brazil and I was in a car driving through New York City. The conversation sounded clear in spite of (Continue reading…)

Don’t Underestimate Your Audience

Don’t Underestimate Your Audience

We underestimate our audience all the time. That’s even more true when it comes to technology. As I type this blog, the lady sitting next to me is reading a book on her second-generation Kindle. She’s well into her 70’s.  One of the perpetuating myths I run across often is (Continue reading…)

Persuasion and the Two Types of Motivation

Persuasion and the Two Types of Motivation

What motivates you? That’s the fundamental question for every communicator, sales person and for all us in marketing and communication. While there are a lot of different motivators in our lives, we all fit in two big general motivation categories: 1.  Those who look at what they can gain from (Continue reading…)

How I Have Assembled an Awesome Team

How I Have Assembled an Awesome Team

We purposely don’t have many sacred cows in the businesses that I run. We adapt and change fast and have become “platform agnostics” so we can server our clients better in a fast-changing business environment. Sacred cows only slow things down and are always self serving. There are three things, (Continue reading…)

5 Communication Styles You Need to Know

5 Communication Styles You Need to Know

I enjoy people. I’m the guy who looks forward to a party to meet someone new as oppose to dreading have to walk in a room full of strangers. Most of the time that I find myself in a new situation, I look forward to making new friends. As gregarious (Continue reading…)

Best Defense Against an Insult

Best Defense Against an Insult

The best defense to an insult is a greater insult, but not back to the person who slighted you, but to yourself. The inherent problem with an insult is that often we don’t know if it’s meant as a joke in poor taste, a true put down wrapped in a (Continue reading…)

Legacy Christian Organizations and the Irrelevance Spiral

Legacy Christian Organizations and the Irrelevance Spiral

The essence of communication is to understand your product, your audience and to present your product in a way your audience can understand it. Simple, right? Well, not in my experience with legacy Christian organizations. Some are losing the battle with culture and relevance. First, let me define legacy organizations: (Continue reading…)

Are You Communicating or Trying to Impress?

Are You Communicating or Trying to Impress?

“He’s so smart. I can’t understand half of he’s talking about.” I heard that said of a speaker not long ago. I couldn’t disagree more. Good communication takes into account your target audience and tries to create a bridge between the message and the audience it’s trying to reach. Great (Continue reading…)

Is Your Church Hard to Get In?

Is Your Church Hard to Get In?

The natural tendency of things is to go from simple to complex. It happens in businesses and it certainly happens in churches. Size, resources, both financial as well a people, dictate a lot of what a church can do in its infancy. But growing organizations, by nature of growth, become (Continue reading…)