
“We are good at copying but not good at being authentic.” Those were difficult words for a pastor to say, but both he and I knew they were true. As we talked, he told me he had visited enough congregations to know how churches freely “borrowed” others’ identity. I ran (Continue reading…)

Every person in your organization is telling your story. Paid, volunteer, happy or disgruntled, everyone matters when it comes to your brand’s perception. People talk about brand management like it’s something a highly paid executive carefully orchestrates from the company’s headquarters. But more often than not, managing a brand’s perception (Continue reading…)

This past weekend I happened upon Uniqlo on 5th Avenue in Manhattan. I must confess, I didn’t know anything about the brand, but after shopping in its brand new 90,000 square foot flagship store, I have become a fan. I’m enthusiastic not because I like their clothing, which I do, (Continue reading…)

Every Christian has a story of redemption to tell. One would be hard-pressed to find a better story-teller than author Max Lucado. Max has been a best-selling author for over two and a half decades. I remember reading my first Lucado book during my graduate school days. Chances are that (Continue reading…)

The Southern Baptist Convention is considering a name change. “SBC president Bryant Wright has appointed a task force to explore the poss of a name change of the Southern Baptist Convention,” read the tweet from Thom Rainer, President and CEO of LifeWay. That’s the kind of news that gets a (Continue reading…)

A logo is a visual representation of an entity, may it be a business, a church, an organization or an individual (remember when Prince dropped his name and wanted to be know by his logo?). My company, The A Group, has created hundreds of logos over the past several years. (Continue reading…)

A brand strategy exercise is a great tool, a map, a guide to make sure your product, message and promise are aligned and working together. A brand strategy helps you define and know your story, your language, your customer. However, it is a means and not an end. The plan (Continue reading…)

‘You don’t have a brand. You are a brand.’ Those were words came out during a conversation with a client recently and have stuck with me for a while. If you’re not sure what I mean about brand, I defined it here. Corporate brands aside, each one of us are (Continue reading…)

The larger an organization grows, the more its brand message and promise gets delivered by their lowest paid employee: the front liner. Whether your business is retail, food services, theme parks, or a church, those first interactions with a customer usually happen with the lowest paid person in that organization. (Continue reading…)

Positioning is becoming a hot issue with growing churches. While most of the private sector has always struggled with positioning their business in the minds of consumers, churches have not given it much thought until recently. With the proliferation of interdenominational, community, or fellowship-type of churches, positioning a church clearly (Continue reading…)