It was perhaps one of the best meals I’ve ever had. And I have had a lot of good meals. Restaurante Casino is top rated by Zagat. I made reservations based only on the reviews I read on my phone, hours before flying into Madrid. I had high expectations, but was not sure what to expect. The experience exceeded my expectations by a mile. While the food tasted great (all 15 courses), what made the overall experience unforgettable was the attention to every detail from the moment I called them to the last goodby as a couple of the staff escorted us to the VIP elevator. “Just a reminder, jackets are required for gentlemen” said the voice over the phone on a courtesy call on the day of my reservation. In the sum total of my valuation of the night, I think about the food as much as I recall…

I have been saying for a while now that technology and communication have fused into one discipline. I don’t think you can communicate effectively in our culture without using digital media. I was reminded of that Saturday night during my late dinner in a tiny Armenian restaurant in Madrid. Restaurant Vartan has been in business for over 33 years. It does not have a website and it is tucked away in a side street away from the city crowded streets. If you do not look for it diligently, you’ll miss it altogether. The fact that I have never been to Madrid and that there are over 3,000 sit-down restaurants in the city to choose from, and that I found my way into Vartan was a feat against all odds. While the establishment does not have a web presence, I found great reviews on the Trip Advisor app on my iPhone.…