I know entitlement first hand. My Brazilian mindset had prepared me for a privileged life where I expected my parents to pay for college, find me a high-paying job, pay for my wedding and set me and my future bride in a new house they would build for us. Nice, isn’t. But that’s not the way it all happened, and for that, I’m most thankful. On my 19th birthday I got a call from Brazil letting me know that the government had frozen any money transfers going outside the country. And even without that restriction in place, my parents could no longer afford to pay for my college education. Therefore goodbye, free college education wedding, first house. easy job. I was crushed. It was the best thing that could have happened to me. I have thanked God for that disappointing news many times over the years. In a conversation, my…

In business, you need to learn when and what you need to control. Figuring out this formula can be the difference between growth and stagnation. One day I came to the realization I was stifling the growth of my business because the very skill set that allowed me to get to a certain success level could not fuel the growth beyond that point. Even worse, I was having a difficult time attracting and keeping gifted and skilled professionals on my team. The wake up call came several years ago as I found myself in the ER with chest pains. I like control. My family refers to me as “Captain Schedule” when we go on vacation. However, being a control freak has its advantages. After all, if you control everything, you can never blame others for a failed project, a bad hire, or even a flat soufflé. As an entrepreneur, I…

I need encouragement. For someone who sees the glass half full and opportunity during the tough times, I am not a natural encourager. That’s not an excuse, however. If I need encouragement, why shouldn’t those around me need it as well? They do. We all do. Here’s what I know encouragement does for me: It motivates me. A simple “well done,” a pat on the back, or a nod of the head gives me enough motivation to want to do it again, and better. How many times you and I have done a menial task because we wanted to please someone that matters to us? We do it all the time. Those of us with children do it every day. It abates my insecurities. I remember feeling defeated in a job that was not going well. “I don’t have what it takes to get this done,” I had reasoned. I…

“What do we need to do to get us to the next level?” That’s perhaps the one question I get asked the most.  While the answer might include strategies like  better systems, seizing opportunities, new facilities, retooling business or ministry models, they are all predicated on the most important variable of all: the competence of the team. As I look back in decades of consulting, I can point to the competence of a team as the key element on taking an organization to the next level. Most businesses, churches or not for profits have gotten where they are in the strength of their current team. In my experience, the next level always requires “next-level” thinking and performance. Good leaders realize that and want to move forward. But unless the team has what it takes to run at a difference pace, the organization will not get unstuck. I have sat through…

I haven’t met anyone perfect yet. There are few people who want me to believe they have it all figured out, but I’m not buying it. Some struggles are easier to hide, others play out in the public eye,  and some are devastating. But part of the human condition means that we are fallen creatures and that we often sweat the small things, wrestle with  big questions, doubt was supposed to be certain. Some refer to these struggles as baggage. I don’t agree. Baggage is something you choose to carry around. Our struggles are too often tied in to the very core of who we are, to the human condition. As a Christian, I find myself wanting to judge people whose battle is different than mine more harshly and empathize with those whose struggles mirror my own. That’s very hypocritical. Today as I run into hurting people whose struggles are…

Self discipline pays dividends. In my life I have seen self discipline become the difference between getting an A or a C in school, between doing ok at work or getting promoted quickly,  between a mediocre business and a thriving one, between thinking about running a marathon and actually finishing one. Discipline is often the difference between success or failure. But if we are not careful, we can be disciplined and yet not see results. I don’t know about you, but I tend to play mind games with the things that require my full attention to get to the next level. I’m usually willing to be disciplined in the areas that come natural to me, like exercise, but I often have a tough time committing to pay the price and do what’s not an easy task for me, like having a consistent clean diet. In this case, however, the diet…

Sometimes we need goals that have nothing to do with our careers, financial future or performance.  From time to time I find myself focusing on seemingly inconsequential, somewhat irrelevant goals that from a glance can be seen as a distraction from some of the critical parts of life. For me these usually are fitness goals: run a marathon, have my personal record on a race, do a certain number of pull ups or drop to single digits in my body fat (if you know how much I love to eat, you’d know that’s almost an impossibility). So why bother with them, you might ask.  Here’s what these goals do for me. Forced disciplined. I’m a disciplined person by nature, but when I’m focusing on a fitness goal I get in a whole new level of commitment.  Interestingly, that discipline spills over other areas of my life including professional and relational.…

Until we figure out who we are, we are always going to be an imitation of those whom we admire. While emulating our heroes and mentors is not necessarily a bad thing, it always falls short of the original. We must first find our voice in order for us to break away from merely being good at something to being great. I remember finding my voice as a writer. It was my second semester of graduate school and the long paper I turned in to my adviser was not the strung-together researched quotes with personal commentary woven in. For the first time in my English-writing career I had something to say in my own voice and the research quotes became a distance secondary focus. I noticed a difference in my writing and so did my teacher who wrote, “congratulations you’ve found your voice!” in bold red ink on the cover…