A handwritten thank you note is one of most personable and kind things one can do whether in a business transaction or on a personal level. I don’t care how bad your handwriting is, it’s always a pleasant surprise to receive a note from someone who went to the trouble to write it out and mail it to you. I love it, and I don’t know anyone who doesn’t. But sometimes even something simple as a thank you note can backfire if it’s not executed properly.
So you can imagine how glad I was to get a thank you note from someone on his personal stationary. However, the label with my name on the envelope should have given it away, but I still opened it hoping for the best. It was not to be.
Obviously this was a generic “thank you” printed on personal note stationary. And to make it even more disappointing it wasn’t even signed. The whole thing was ruined for me. I now wished the person hadn’t even bothered to tell his secretary to send it out. Maybe I’m too sensitive, but I’ve tried to think of the gesture, but the botched execution is the only thing I can focus on.
Moral of the story:
No matter what your intentions are, you’re going to be judged on the execution.
I heard it just today “he’s a visionary, but he can’t execute anything.” I call that happy talk: it means nothing, just hot air. Too many people have a vision but only those who find a way to make it happen will be rewarded.
Am I too sensitive on this issue? Should I have been happy with the generic thank you, since at least I got one?