I’m convinced you cannot use focus groups to describe a ground breaking idea. I’m usually a fan of research, but not when it comes to introducing a cutting-edge idea or new product into the market. Focus groups might be a valid way to improve on an idea, or a help on choosing new features or services but they fail when they’re are asked to envision something completely new. This morning I read a comment on a blog that drove the point home: “I remember reading an article about the first-generation iPod and thinking: I can’t imagine ever needing one of these. Within months I had purchased one and I never went anywhere without it.” Innovators don’t ask permission. They bet on their instincts and create the experience we cannot live without. Can you imagine if Steve Jobs had decided to get validation from a focus group before building the first…

Self discipline pays dividends. In my life I have seen self discipline become the difference between getting an A or a C in school, between doing ok at work or getting promoted quickly,  between a mediocre business and a thriving one, between thinking about running a marathon and actually finishing one. Discipline is often the difference between success or failure. But if we are not careful, we can be disciplined and yet not see results. I don’t know about you, but I tend to play mind games with the things that require my full attention to get to the next level. I’m usually willing to be disciplined in the areas that come natural to me, like exercise, but I often have a tough time committing to pay the price and do what’s not an easy task for me, like having a consistent clean diet. In this case, however, the diet…

The wrong person in your staff can cause you not only headaches, but a bad hire can be the difference between amazing growth and a church split or even an early retirement from the ministry. Not long ago I went to dinner with a friend who shared with me what could’ve been a staffing nightmare. A charismatic personality and a winning smile, had my friend convinced that this man was the right person for a key position in his church. There were red flags, however. First, our candidate seemed very eager to leave his job. He put his house on the market before he even got an official offer from my friend’s church. He began looking for a house in the new city right away. Things were moving fast–too fast indeed. But thanks to a new HR policy my friend’s church had put in place a few months prior, he…

I used to think that contracts, or agreements were a sign of distrust and as long as I trusted the person or organization I was dealing with, they were not necessary. After all, early in my business career, I dealt exclusively with churches and ministries. Boy, I was wrong! So wrong. And I had to learn the hard way. When it comes to putting your resources on the line for a person or organization, you cannot be too careful in protecting your assets. You can lose everything if a big project falls through or if it’s not financed. No matter where you are in your career or business development, good contracts are critical to your success. Here’s a few reasons why: A contract holds you and the other party accountable to a set of expectations and deliverables. No matter how many discussions you had about the project or how many…

The best way to get out of a bad situation is by never getting into one in the first place. I have been fortunate to have avoided some very bad relationships over the years. These have been both personal (crazy girlfriend) as well as professional (bad business partner). In retrospect, there were signs along the way that have helped me walk away before it was too late. Here are the types of people you should avoid like the plague. The Jerk. I remember having dinner with a potential business partner. He was trying hard to court me by having dinner at a very expensive restaurant. Our server made a mistake with this man’s appetizer. Suddenly, the cordial and fun individual sitting across from me turned into a tyrant, throwing a hissy fit over lettuce instead of spinach. The poor waiter apologized profusely and remedied the situation almost immediately. But that…

We all have thought about quitting our jobs because we just can’t take the pressure, the abuse or both, and life is miserable. Some of us have actually done it. Several times. I remember lying in bed years ago and thinking of the different scenarios on how to quit my job. I was planning the perfect way to finally let my boss know what I really thought of him. But for the majority of us who walk away from a job because of frustration, we seldom quit because of ideological, organizational or even monetary issues. The truth is that we don’t quit our job; we quit our boss. Before you walk in and give notice along with a piece of your mind, consider this: Incompetent people don’t last. In most organizations incompetence only lasts for a while. Granted, some places have a higher tolerance for poor performance than others, but…

My best projects have been a team effort. The coming together of two entities, units, or even individuals bring different sensitivities and perspectives that can make a good project, a great one. As I reflect on my successful as well as failed collaborations, I have come up with a few rules that must be in place before the proverbial “best of both worlds” can come to fruition. The difference between the this-was-great, and the it-was-a-total-disaster outcome is directly dependent on team dynamics and how closely I followed the following rules. Strategic leader. No matter the scope of any collaborative project, it needs to have someone as the keeper of the vision. Who is the champion for the project? Who is going to keep the entire team focused on what’s important and needed? Without strong leadership, projects with multiple stakeholders can move away from its original intent and the entire outcome…

Making decisions about your business or career can be a scary proposition to many of us. Some can make quick and effect decisions while others agonize over all the options and can’t commit to a course of action. Ultimately, they are afraid that there are better options just around the corner if they only do more research or wait another day. In my experience Leonard Ravenhill was right when he stated “The opportunity of a lifetime must be seized within the lifetime of the opportunity.” When we take too long to make critical decisions for our business or ministry, there’s always a price to pay. Too often the window of opportunity is no longer there: the price goes up, the competition beats us to the punch, the organization loses business because it’s under resourced. I must confess, I am much better at the big-picture decisions today than I used to…

I love the entrepreneurial spirit. People who can see opportunities where most can’t and have the guts to jump out into and make it happen, are some of my favorites. In my experience, most business owners start their companies without all the “facts.” While some might have a well-thought out business plan, most only have an idea, a lot of passion and energy and enough gambling instinct to pull the trigger on and move forward. But while no amount of education or research can prepare you for the real world of business, here’s a few  things you must figure out if you’re going to make it whether you’re starting a free-lance business out of your home, a manufacturing facility, or a marketing agency. Who is my ideal customer? My company became a lot  more profitable once we decided what our ideal customer looked like. We realized that some of our…

I’m glad I didn’t give up on the relationship. I was disappointed and thought that it was time to sever ties. But I didn’t. And I have not regretted my decision.  Have you ever given up on a friend, a coworker, a client? If you are like me chances are you have. So before you let a relationship “go” consider: Find a proper time and place to let them know how you feel. You should not “let them have it” when you’re upset or in the middle of a bad day. Sometimes your bad day gets folded into the emotion of the discussion. No matter the response, promise yourself you will not react–only listen. During a difficult conversation I am more interested in getting my point across than listening. Reflect on the conversation and try to put yourself in their shoes. Examine your motives. Why are you really upset? (This…