The most important work I do as a consultant is to help my clients with strategies in communications, business systems and even creative output. A lot of very cool tools and initiatives come from the work and many of these, my company, The A Group, gets to produce.  Recently during an interview, I was asked: “in your consulting work, what are the red flags your deal is in trouble?” It’s not a hard question to answer, but it’s a painful place to be. Whether you’re a consultant, a freelancer, an employee or a partner, the following red flags could mean your deal is in jeopardy: Communication Blackout. Your emails, phone calls, text messages and even Twitter direct messages are not being answered in a timely matter or not at all. When people “go under” often means there’s trouble ahead. You better figure out what’s causing it before the deal is…

The old man was out of control and out of order. His wife was taken to the operating room 30 minutes before she was scheduled and we were not there in time to pray with her before the surgery. Now his angry words echoed through the hospital waiting room for all to hear: “you’re the worst preacher ever. How much do we pay you anyway? Whatever it is, it’s too much.” As I was about to defend my boss and put the old man in his place, Ron reached over and waved me back. He knew that the man was in pain and that his outburst was not about us, but about his fears. A few minutes later the elderly gentleman broke down and began to cry. Ron consoled him as he asked for forgiveness almost immediately. I was 21 years old and I was in my first year of…

Monday evening I was sitting at the City of Brentwood Planning Commission Meeting when an architect approached the podium facing the commissioners’ bench. His pants drooped down the back in large folds as if he were wearing a big diaper underneath. I tried not to pay attention but my mind kept asking the question: “Didn’t he look at his back when he bought these pants?” The answer was obviously, “no.” Today’s Friday Fashion post goes beyond labels. It’s not even about style. It’s about one of the foundations of western apparel. It’s simple and yet one of the most neglected men’s fashion rules in America. Why don’t we wear clothes that fit? I have seen people take expensive, designer clothing and make them look cheap because they were the wrong size. I have known physically fit and well-proportioned men look frumpy and disheveled because their pants, shirts or coats were…

The man to my left leaned in and with intensity in his eyes asked the question: “I’m contemplating a strategic business partnership; I want to lead my business into outliving me.” Across the table from us sat a veteran CEO with years of experience in multi-billion dollar business. The answer surprised me, but, again, it should not have. The delivery was deliberate and the words were kind but firm: “Check your heart. What kind of person do you want to entrust your clients to?” For some, this is the kind of answer you expect when one searches for a mate at a dating site. I cannot get passed that statement because it resonated with me in everything I’ve learned about business. Yes, business. A flood of thoughts with tangled emotions attached to them are still swirling around my mind as I think about the times I “checked my heart” and…

Today I will vote.  I haven’t been voting long, not because of my lack of interest, but because I became an American citizen in late 2004. Prior to that, I could express my opinion and comment on candidates and issues, but I could not cast my vote. Our political system is not perfect and our elected officials often disappoint, but America is still the place where the world comes to find freedom and opportunity, and I, for one, will exercise my privilege to cast my vote. Here’s why I vote today: To honor the lives of the men and women who fought for freedom. People have given everything so I could be free to cast my ballot. To preserve the opportunities that the huddled masses of immigrants like me have been given over the years. To make sure my children and their children will be able to live in the…

A few years ago, social media was mostly an annoyance to most businesses IT directors who tried to keep employees from accessing social networks during working hours. Well, that still goes on today. However, most organizations have began tapping into the power of online communities. Dell has made millions from its Twitter account over the years and that number continues to grow. It’s hard to find any organization without a Twitter account or a Facebook fan page. But as social media has grown and developed has your online strategy grown as well? Fast Company’s latest issue features an article on CSOs (Chief Social Officers). These are not interns who “play around” the internet for companies such as Ford and Virgin Atlantic. These are highly skilled, highly compensated professionals who are setting strategies and directing teams to harness the power of online networks.  So if you haven’t taking this thing seriously…

You go the extra mile. You reach out and give beyond what  you thought you should give, and yet, there’s nothing in return, or at least not the return you expected. Have you been there with a friend, a family member, a spouse? We all have, and some of us seem to live in a place where we resent people’s lack of gratitude more than we appreciate our relationship with them. It’s difficult to be completely altruistic. It’s not in our human nature. Deep within we are always having the inner conversation that says, “what am I getting out of this?” We do it with God all the time in our bargaining prayers: “God if you let me have such and such, I promise I’ll do  ____” And so we do it with people we love; people we wish would love us back with the same intensity, appreciation and commitment. …

For the Friday post I’m going back to a place where I know and love well and where fun material abounds: the church. How many times have you driven by a church sign that, while well intentioned, it was, let’s just say, poorly executed. These signs speak for themselves even when we wish they wouldn’t. What’s the worst church sign you can remember?

It’s happening all over the place: leaders are hijacking critical projects from their internal teams and implementing a “bypass” play in order to get things done. While you might question the non-conventional leadership style, the wisdom or the potential fall-out inside the organization of such tactics, these leaders are more worried about missed opportunities, missed revenues or loss of ministry impact than trying to protect the organizational pride and inefficiency. Lately, much of my consulting has been with key leaders who find themselves in endless meetings, studies, and discussions of projects that have been stalled for months and even  years because of organizational inertia. As leaders they see the opportunity and want to seize the moment, but cannot make forward progress with their teams. Fear, incompetent, ignorance, philosophical differences, and so many other issues often play into this organizational paralysis that keeps a lot of good businesses and ministries from…

Most of the day had dragged on, slower than my fast-paced norm. But suddenly I looked up and two hours had passed without my knowledge. Instead of tired and restless, I felt energized by the task at hand. I had just spent time doing something artistic. I had offered to take head shots of a friend and had lost myself in getting it ready. While I can’t quantify it, the pursuit of art for its own sake transcends my mind from tasks and deadlines into the realm of infinite possibilities. I’m convinced that an artistic endeavor will make you a better professional, no matter your field. I remember dreaming up what became The A Group during a week-long beach vacation. I had purchased 5 business books and was ready to start on my first one when a stranger walked up to me and said, “you’re not going to read this…