My friend Wayne Elsey is an extraordinary guy. He has built one of the most successful non profit organization in the world. During the last 5 years, Soles 4 Souls has gone from 0 to over a 70-million dollar annual budget organization. I’m thankful to have been a partner from early on. My company, The A Group, has developed soles4souls.org and their online fund-raising site. Wayne has written a book I believe every leader should read, “Almost Isn’t Good Enough.” This is not only his story of starting and growing S4S, but a very practical tool for business and ministry leaders everywhere. Chapter 2 has stuck with me, and I can’t get it out of my mind: Build the Community You Want, Not the One You Can Afford. According to Elsey, finding the best people for the job and hiring them at competitive wages (competitive with the market place and…

The pace of change has picked up. Not only is the world flat, the world adopts technology, new standards at a much faster pace than ever before. Just look at what Google and Facebook have done for business and cultural expectations. Yesterday Facebook introduced a new profile feature and Google introduced an ebook store. Millions of people immediately adapted and adopted the new options. As a matter of fact, we have come to expect this kind of dynamic change. This fast pace has created a lot of opportunity for some and has been the demise of others. To me, this new business model is defined by ambiguity. What does that mean? It means that as a leader I still need to know where I want to take my organization, but I no longer have the luxury of planning my trip all the way to its final destination. Along the way…

He’s only twelve years old but he convinced his whole family to try a different church. After spending the night at our house one weekend, Josh attended a service at the downtown campus of Cross Point Church. He sat quietly through worship and teaching but afterward spoke his peace “wow, I wish my church was like this. It’s so boring and I hate going.” Weeks went by and Josh visited again with us. Three weeks later, he was back. This time with his whole family: mom, dad and older brother. They sat next to us and left the service with big smiles on their faces and these parting words, “we will be back!” I love my church and I’m definitely biased about what happens there, but I also know the congregation Josh and his parents use to attend. I understand their feelings. When was the last time someone bored you…

Yesterday I panicked like I haven’t panicked in a long, long time. As a matter of fact, I can’t remember feeling so lost and out of sorts like I did at the Orlando airport. Most of the time,  I’m very decisive. When things don’t go as planned, I usually have a plan B or C ready to deploy. But that was not the case yesterday. As I walked away from the Hertz rental car return into the terminal, I realized that my iPhone was not with me. It took me all of 5 minutes to notice it was missing. But it was too late. A worker had already taken it from the rental car and kept it. Suddenly disbelief, loss and sheer terror joined me as I raced across the airport trying to not to lose my flight since I had already lost my life, uh, I mean, my phone.…

There’s nothing more refreshing than a gracious person. I have spent the past two days playing golf with pastors of very large churches at Bay Hill in Orlando, Fl. And for those of us who have to work hard and can’t play golf regularly (I’m just bitter because of the sad state of my golf game), a gracious partner during a round is truly a gift. During this trip, I have been fortunate to play with gracious men. They were kind, encouraging, and allowed me to bend the rules of golf, which if you’re not aware, are many. (I’m convinced that golf rules were written by the Pharisees.) But as I enjoyed being the recipient of such grace, I have reflected over my own past. I’m not sure I have always been a gracious person. As as matter of fact, I’m not sure I am one today. The question today…

We all want to believe we are friendly. I’ve never been to a church that said, “we’re not friendly.” Well, I take that back. I once visited with a minister who said “we’re not a very friendly congregation.” And boy, he meant it. But usually churches I work with are evangelical protestant congregations with a heart for those outside the faith. Such churches want newcomers to feel welcomed and go through great lengths to create environments that say, “we’re glad you here.” But sometimes there’s a disconnect between what happens inside and what people see on the outside. Recently I saw this sign outside a church’s front door: In principle I don’t have a problem with a church not wanting people to eat, talk on the phone or even chew gum. Ok, I have a problem with not being able to chew gum at church. But should that be the…

The social media revolution has forced traditional journalism to rethink its most basic premise: a well researched, well developed and thoroughly checked news story. We don’t want to wait for weeks or even days for a news story. We want it within hours of it breaking, minutes would be best.  Journalists have even coined a new name for it: fast forward journalism. It’s a fast, unstructured post, and with just the facts that are available at the moment, giving its audience enough information to get them up to speed. I believe online development needs its own fast forward approach. Not long ago I sat in a room filled with engineers working on a spec document for an online tool. We worked for a solid week. The engineers were trying to account for every potential user scenario and exception. I was fighting for simplicity and quick deployment. I had not given…

You probably have all the friends you “need” in life. Perhaps if you have even more of your share of close relationships and you cannot even manage the ones you have well. So, if you’re like most, you go on about your life with relational blinders on. No, you’re not rude or aloof, but you unconsciously developed the attitude that communicates, “while you might be a nice person, I’ve gotten all the friends I need.”  I wish you would reconsider. When you allow your story to intersect someone else’s story in a meaningful way something special happens. I believe God brings a new friendship into our lives sometimes for a short season, sometimes for a lifetime to enrich both lives. When we fail to seize the opportunity to engage someone new, to ask a second question that will lead into a longer, more meaningful conversation, and we retreat into our…

I didn’t grow up with thanksgiving day as a holiday. Christmas season in Brazil officially begins sometime in early November and goes on until January 6, Kings’ Day. Yes, that’s traditionally the day the Catholic church celebrates the Magi arriving in Bethlehem. But growing up,  Thanksgiving day celebration was relegated to a couple of children’s choirs singing at a local mall and a blip on the news. Brazilians are missing out, and as I stopped to take inventory of all my blessings today, something stood out on my list. This morning I joined several friends early and ran the Boulevard Bolt, a 5-mile race through Belle Meade Boulevard, my familiar running route. I rushed home and cooked a 22 lb turkey, 12 lbs of mash potato and lots of other goodies to celebrate with family and friends from far and near. As I prayed before the bounteous, tryptophan-laden and coma-inducing…

Yesterday was a very busy, challenging day for me. I don’t know if you can relate to the type of day that seems to be hard to get through. It’s the kind of day that you realize you might just have too many plates up in the air and that some might be crashing soon. There were too many loose ends, too much ambiguity in the projects I was involved in, and not enough joy to celebrate the victories. Sounds like fun, doesn’t it? So this is not a “how to” blog. It’s just a confessional post. I’m going to own the responsibility for my crazy busy, joyless day. Maybe I’m over committed, or not sleeping enough, or not eating enough, or not eating enough of the right stuff, whatever. I’m not sure yet what the answer to my dilemma is, but I’m going to figure it out, and soon.…