
Every minute you spend with someone who is a negative influence in your life is a minute you could spend with someone else who could be helping you grow. While such thinking might sound self-serving, and it can be if all you care is yourself, it can help you make (Continue reading…)

There’s nothing more difficult than dealing with a friend or client who is negative, often disrespectful, and yet completely unaware of his behavior. In my experience, people who are insecure are also not self-aware. So a heart-to-heart about their self-centered ways usually doesn’t work. They will generally deflect that (Continue reading…)

In this series of dealing with difficult people we must tackle one of the most disruptive personalities in any environment, especially in the work place: the drama queen. Before you label me a male chauvinist, let me say that the drama queen is not gender specific. Males can make some (Continue reading…)

Dealing with difficult people is not an option; it’s a human dynamic we all face, sometimes daily. Next in this series, I want to address a type we all deal with, especially in lean times: the cheapskate client. There is a big difference between being frugal and being cheap. Frugal (Continue reading…)

Dealing with difficult people is not an option; it’s a human dynamic we all face, sometimes daily. There are different levels and types of difficult people. In this series, I would like to identify a specific type and how I try to deal with them in a professional environment. Anyone (Continue reading…)

The old man was out of control and out of order. His wife was taken to the operating room 30 minutes before she was scheduled and we were not there in time to pray with her before the surgery. Now his angry words echoed through the hospital waiting room for (Continue reading…)