Posts Tagged ‘church mystery visitor’



Thoughts from a Church Secret Shopper

I often walk through a church service as a secret shopper. It’s my way to assess how aware and prepared a church is for a newcomer–specially one that might be outside of the faith. As I experience a weekend service for the first time, I try to answer the question that every first-time guest asks himself: “why should I come back here?” The question is not as much about musical style and preaching method as it is about connecting spiritually and emotionally. The Answer to that question begins at the parking lot and ends on the way home. It’s not about any one thing, and, yet, it is about every single thing. I’m not sure most pastors and church staff realize that newcomers want to like the church they chose to visit. They are looking for reasons to say, “I want to be part of this congregation.”  Whether they are…

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