Archive for the ‘first impression’ Category

First impressions matter, whether you like it or not. They matter not only on a personal level but also on a business and even more so when it comes to a church. Our first impression of a business, store or venue sets our expectations for the type of product or (Continue reading…)

“You never get a second chance at a first impression,” sounds like a tired cliche  your mother used to get you to comb your hair as a teenager. But I must say that, too often, professionals lose big when they discount the value of a strong first impression. We all (Continue reading…)

Welcome centers are at heart of the experience in most service-oriented businesses and churches. The idea is a good one: create a focal point that allows newcomers to find the information they need in order to have the best experience possible. But I think we have missed the point on (Continue reading…)

He’s only twelve years old but he convinced his whole family to try a different church. After spending the night at our house one weekend, Josh attended a service at the downtown campus of Cross Point Church. He sat quietly through worship and teaching but afterward spoke his peace “wow, (Continue reading…)

We all want to believe we are friendly. I’ve never been to a church that said, “we’re not friendly.” Well, I take that back. I once visited with a minister who said “we’re not a very friendly congregation.” And boy, he meant it. But usually churches I work with are (Continue reading…)

I’m sure I was smarter back at my college graduation days. Certainty was not a problem and I was prepared to take on the world. So I thought. But time has a way of teaching you lessons no one else can. So I’m a bit older and perhaps somewhat wiser, (Continue reading…)

For the Fashion Friday edition of my blog, I’m hitting the gym hard. Whether you work out at a private club, the Y, or a community center, your gym is a place where health, fitness and personal well being should rule the day. But it also can be a scary (Continue reading…)