Archive for July, 2009

@maurilio:

7

The Right Way to Apologize

If you’ve lived long enough, you’ve had to apologize multiple times and, if you’re a married man, you’ve done it countless times. But not all apologies are the same. Some people apologize because they get caught and now must find a way clean it up. Others manage to say sorry while shifting the blame to someone else like their employees or to the ever-so-nebulous “unforeseen circumstances.” Sunday I had to apologize to my youngest son for losing my patience with him and behaving in a matter that was inappropriate and frankly, wrong. He quickly forgave me and we ended up snuggling on the couch as we watched a movie together. As a leader, I have had to make my share of apologies as well. This week I was reminded of how powerful and effective an apology can be by Jeff Bezos, CEO of Amazon.com. Amazon “erased” several books from people’s…

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8

How Social Media is Changing Communications

In this 16-minute presentation from TED, Clay Shirky, author of “Here Comes Everybody: The Power of Organizing Without Organizations” makes a compelling presentation on how social media has changed the way we communicate. The landscape of information has changed dramatically. Today media is global social ubiquitous cheap In a world of media the the former audience is now increasingly full participants, producers. In that world, media is less and less often about crafting a single message to be consumed by individuals and is more and more often a way of creating an environment for convening and supporting groups. center http://video.ted.com/assets/player/swf/EmbedPlayer.swf Open communication is messy and sometimes painful. What are the implications for churches, Christian organizations that face many critics?

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7

Alignment: A Case Study

I hear a lot about alignment lately. Business and church leaders like to talk about being aligned with mission, staffing, and consumers. It sounds great in meetings. It usually makes people think that you very smart when during any discussion you say “but we must make sure we have alignment here.” Try it next time you’re in any kind of strategy meeting, you’ll feel good. But true alignment is difficult to come by. The road to alignment is often paved with a lot of tough and very unpopular decisions—specially if you’re trying to re-align an organization that, for whatever reason, has gotten off course. Most likely, true alignment comes at the high cost of cancelled programs, product lines, reassigned or terminated staff positions. But when it works, it’s a beautiful and inspiring thing to see. I’m thankful to have been part of a true alignment exercise in the past year.…

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7

Facing My Own Mortality

Last week was a difficult one for me. I was confronted with my own mortality through the deaths of several of my generation’s icons, Michael Jackson, Farah Fawcett, Ed Mcmahon and even, Billy Mayes. Farah Fawcett and Mrs. Piggy posters hung side by side in my bedroom wall growing up. I didn’t understand then as well as I do now that everyone dies; well, maybe Mrs. Piggy will live on through eternity, but all of us humans will eventually pass away. But I find myself, like many others in my generation, bucking the we-all-die trend. After all, Suzanne Sommers has me convinced that she’ll live to be 150 and look 35. That’s what I want. Interestingly enough, I’m slow realizing that, like the reminder of the recently deceased icons, my own life is just as fleeting. Last Saturday I set out on a long run in the oppressive heat of…

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