How Should We Manage Technology?
It seems like yesterday I was sitting in board meetings considering investing in technology, website, servers, productivity tools, we fully expected to be the useful , or at least foundational for “the next 10 years.” Oh my, how times have changed. Unfortunately today I run into all sorts of limitation issues when clients who bought expensive technology 5 years ago want to continue to use it in today’s context.

The proliferation and democratization of technology has taken innovation from the large software and hardware developers such as Microsoft and has moved them down to the level of a college kid who starts a little online tool for his friends based on an open-source platform we now call Facebook. It seems like every day something amazing has been created overnight by either the Google guys or by a 13-year old kid in Sri Lanka. It doesn’t matter where it comes from, but change is coming at a breaking-neck speed.
How should we manage this elusive technological curve? How should we look at investing in online tools, software and servers? I think the answer is to become platform agnostic and not to expect any technological investment to last more than 3 years, and that’s even pushing it. Really.
Practically, your website functionality should be upgraded no latter than every 2 years and your front-end interface should change annually to keep it fresh and relevant. And also adopting an open-source mind set when it comes to software choices. In other words, don’t buy technology that doesn’t play well with others.
What’s your take on new technologies?
